Privacy Policy

Last Updated: 7 April 2026

At Aaria Hampers and Beyond LLP, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and disclose your information when you visit our website, place an order, communicate with us, or use any of our services.

By accessing our website or using our services, you agree to the terms outlined in this Privacy Policy.

1. Information We Collect

We may collect the following types of personal information:

Personal Details

  • Full name

  • Phone number

  • Email address

  • Billing and shipping address

  • Company name (if applicable)

Order & Transaction Information

  • Products ordered

  • Payment details

  • Transaction amount

  • Order history

  • Delivery preferences

  • Return or exchange details

Technical Information

  • IP address

  • Browser type and version

  • Device information

  • Website usage behavior

  • Cookies and analytics data

Communication Information

  • Messages sent through forms, WhatsApp, email, or customer support

  • Feedback, reviews, and queries

2. How We Collect Your Information

We collect information through:

  • Direct interactions when you place orders or contact us

  • Website forms and inquiry submissions

  • Cookies and tracking technologies

  • Payment gateway integrations

  • Third-party service providers such as logistics, CRM, and hosting partners

3. How We Use Your Information

Your information may be used for the following purposes:

  • Processing and fulfilling orders

  • Managing deliveries and shipping updates

  • Sending order confirmations and invoices

  • Customer support and grievance resolution

  • Improving our products and services

  • Sending promotional offers, updates, and marketing communication

  • Website performance analytics

  • Fraud prevention and security monitoring

  • Compliance with legal and regulatory requirements

4. Sharing of Information

We do not sell or rent your personal information.

However, we may share your data with trusted third parties strictly for business operations, including:

  • Payment processors

  • Delivery and logistics partners

  • Technology and hosting providers

  • Marketing and analytics partners

  • Legal and regulatory authorities when required by law

All such parties are expected to maintain confidentiality and data security.

5. Cookies and Tracking Technologies

Our website may use cookies and similar technologies to:

  • Improve browsing experience

  • Remember preferences

  • Analyze website traffic

  • Personalize content and offers

You may disable cookies through your browser settings, though certain features of the website may not function properly.

6. Data Security

We implement reasonable technical and organizational measures to protect your personal data from unauthorized access, misuse, loss, or disclosure.

While we strive to use commercially acceptable means to protect your information, no online platform can guarantee complete security.

7. Data Retention

We retain your personal information only for as long as necessary to:

  • Complete orders and customer service obligations

  • Maintain records for legal and tax purposes

  • Resolve disputes

  • Enforce agreements and policies

8. Your Rights

Subject to applicable laws, you may have the right to:

  • Access your personal data

  • Correct inaccurate information

  • Request deletion of your data

  • Withdraw consent for marketing communication

  • Request a copy of your stored data

To exercise any of these rights, please contact us using the details below.

9. Third-Party Links

Our website may contain links to third-party websites or social media platforms. We are not responsible for the privacy practices or content of such external websites.

10. Children's Privacy

Our services are not intended for individuals under the age of 18. We do not knowingly collect personal information from minors.

11. Changes to This Policy

We reserve the right to update this Privacy Policy at any time. Revised versions will be posted on this page with an updated effective date.

12. Contact Us

For any questions, concerns, or requests related to this Privacy Policy, please contact:

Aaria Hampers and Beyond LLP
344, Kewal Industrial Estate,
Senapati Bapat Marg,
Lower Parel West, Mumbai – 400013

Phone: +91 8655288230
Email: admin@thehamperexchange.com