Terms of Service

Last Updated: 7 April 2026

Welcome to Aaria Hampers and Beyond LLP. These Terms of Service (“Terms”) govern your access to and use of our website, products, and services, including any purchases made through our platform.

By accessing this website, placing an order, or using any of our services, you agree to be bound by these Terms.

If you do not agree with any part of these Terms, please do not use our website or services.

1. About Us

Aaria Hampers and Beyond LLP
344, Kewal Industrial Estate,
Senapati Bapat Marg,
Lower Parel West, Mumbai – 400013

Phone: +91 8655288230
Email: admin@thehamperexchange.com

2. Use of Website

By using this website, you agree that:

• you are at least 18 years of age

• all information provided by you is accurate and complete

• you will not use the website for any unlawful or fraudulent purpose

• you will not attempt to disrupt, damage, or gain unauthorized access to the website or its systems

We reserve the right to suspend or terminate access if any misuse is identified.

3. Products and Orders

All products displayed on the website are subject to availability.

We reserve the right to:

• refuse or cancel any order

• limit quantities purchased

• modify product descriptions, pricing, or availability without prior notice

Orders are considered confirmed only after successful payment and order confirmation from our side.

In case of stock unavailability, pricing errors, or operational issues, we may cancel the order and initiate a refund where applicable.

4. Pricing and Payments

All prices listed on the website are in Indian Rupees (INR) unless stated otherwise.

Prices may be changed at any time without prior notice.

Payments must be made through approved payment gateways or payment methods available on the website.

We are not responsible for payment failures caused by third-party payment processors, banks, or technical errors beyond our control.

5. Shipping, Delivery, and Fulfilment

Delivery timelines are estimated and may vary depending on location, logistics, custom requirements, product availability, and external factors.

While we make reasonable efforts to ensure timely delivery, we do not guarantee exact delivery dates unless expressly committed in writing.

Delays caused by courier partners, force majeure events, public holidays, weather, or incorrect customer details shall not make us liable for damages.

6. Returns, Replacements, and Refunds

Refunds, replacements, or returns shall be subject to our return and refund policy.

Custom-made, personalized, perishable, or specially curated hamper products may not be eligible for return unless damaged or defective upon delivery.

Any issue regarding damaged or incorrect delivery must be reported within the specified timeline communicated by us.

7. Intellectual Property

All website content including:

• text

• logos

• designs

• images

• product creatives

• brand assets

• layout and design elements

are the exclusive property of Aaria Hampers and Beyond LLP, unless otherwise stated.

No content may be copied, reproduced, distributed, or used without prior written consent.

8. Limitation of Liability

To the maximum extent permitted by law, Aaria Hampers and Beyond LLP shall not be liable for any:

• indirect loss

• incidental damages

• consequential damages

• business interruption

• loss of profits

• delivery delays caused by third parties

arising out of the use of our website, products, or services.

Our total liability, if any, shall be limited to the amount paid by the customer for the relevant order.

9. User Content and Communication

Any reviews, feedback, suggestions, testimonials, or communication shared with us may be used by us for service improvement, customer support, or promotional purposes, unless otherwise requested by you.

By submitting such content, you confirm that it does not violate any third-party rights.

10. Privacy

Your use of this website is also governed by our Privacy Policy, which explains how we collect, use, and protect your personal information.

11. Governing Law and Jurisdiction

These Terms of Service shall be governed by and construed in accordance with the laws of India.

Any disputes, claims, or legal proceedings arising out of or relating to the use of this website, products, or services shall be subject to the exclusive jurisdiction of the courts located in Mumbai, Maharashtra, India.

12. Changes to Terms

We reserve the right to modify these Terms at any time.

Any updated version shall be posted on this page with the revised “Last Updated” date.

Continued use of the website after such updates shall constitute acceptance of the revised Terms.