Shipping Information

Last Updated: 7 April 2026

At Aaria Hampers and Beyond LLP, we are committed to ensuring that your hampers and gifting orders are delivered safely, securely, and on time across India.

Please read our shipping policy carefully before placing your order.

1. Shipping Coverage

We currently deliver across India through third party courier and logistics partners. Currently we are using Delhivery.

2. Delivery Timelines

We offer the following shipping options across India:

Normal Shipping

Estimated delivery timeline: 7–10 business days

This is our standard delivery option and applies to most regular orders.

Express Shipping

Estimated delivery timeline: 4–5 business days

This service is recommended for urgent gifting requirements and time-sensitive deliveries.

Please note that delivery timelines may vary depending on destination city, courier network, and public holidays.

3. Shipping Charges

Normal Shipping

Shipping charges may be applied at checkout based on order value and delivery location.

Express Shipping

Additional charges (+999) will apply for express delivery services and will be clearly shown at checkout.

For bulk or corporate hamper orders, shipping charges may vary based on quantity and delivery locations.

4. Tracking Information

Once your order has been dispatched, you will receive:

  • Shipping confirmation

  • Tracking ID / AWB number

  • Courier partner details

This information will be shared via email, SMS, or WhatsApp on the registered contact details.

5. Delivery Responsibility

Please ensure that the shipping address, recipient name, and phone number provided at checkout are complete and accurate.

Aaria Hampers and Beyond LLP shall not be responsible for delays, failed deliveries, or additional charges caused due to:

  • Incorrect address details

  • Incomplete contact information

  • Recipient unavailability

  • Failed delivery attempts

If the shipment is returned to us due to any of the above reasons, re-shipping charges will be applicable.

6. Delay Disclaimer

While we work with trusted courier partners, deliveries may occasionally be delayed due to circumstances beyond our control, including:

  • Weather disruptions

  • Regional restrictions

  • Public holidays

  • Courier delays

  • Festive season rush

  • Force majeure events

In such cases, we appreciate your patience and understanding.

7. Customised & Personalised Orders

Customised, personalised, and made-to-order hampers require dedicated preparation and therefore may take longer than standard orders.

Such orders cannot be cancelled once confirmed and processing has begun.

Delivery timelines for custom orders will be communicated separately.

8. Damaged / Incorrect Orders

In the rare event that you receive:

  • A damaged hamper

  • Missing items

  • Incorrect products

Please notify us within 48 hours of delivery by emailing us at admin@thehamperexchange.com with your order number and clear photographs.

All such concerns will be handled in accordance with our Refund, Return & Exchange Policy.

9. Contact Details

For shipping-related queries, please contact:

Aaria Hampers and Beyond LLP
344, Kewal Industrial Estate,
Senapati Bapat Marg,
Lower Parel West, Mumbai – 400013

Phone: +91 8655288230
Email: admin@thehamperexchange.com